White Glove Delivery Los Angeles
White glove delivery Los Angeles: two-man crews, inside placement, unpacking and debris removal across the LA basin and the South Bay, worked from our Inglewood branch. Studio and production deliveries, retail fit-out, medical and lab equipment into clinics and offices. Dispatch is staffed 24/7/365, STAT jobs are picked up and delivered inside 90 minutes, and cargo is insured to $1,000,000.
White glove delivery Los Angeles is a scheduling problem
Nothing about an LA delivery is hard except the timing. Downtown and Century City towers release the freight elevator on a booking sheet and want a certificate of insurance naming the building. Studio lots want the driver name, the vehicle and the plate submitted before the gate will open, and they want it on the day the production schedule says, not a day either side. Retail on Melrose, Beverly and Rodeo has kerbside loading with restrictions that change by block. Everything in between is dictated by the 405, the 10 and the 110, which is why we plan a delivery window backwards from the site and not forwards from the yard.
Working from Inglewood puts crews near LAX, the South Bay and the coastal corridor, and inside a reasonable run of downtown, Culver City, Burbank and Glendale. Airport freight collected from a forwarder or an airline warehouse can go straight to a two-man inside delivery on the same vehicle, which avoids the usual pattern of a linehaul carrier dropping a crate at a dock and a second company being hired to take it inside.
Access questions get asked at booking, not on the day. Dock height and clearance, whether the building has a 12 ft height limit in the bay, freight elevator dimensions and booking window, whether the crew needs a COI, a badge or an escort, and whether the delivery has to happen after hours. Most failed white glove jobs in this city are booking failures, not driving failures.
What we move in Los Angeles
Areas covered from the Inglewood branch
Los AngelesDowntown LAInglewoodCulver CitySanta MonicaCentury CityBeverly HillsWest HollywoodBurbankGlendalePasadenaEl SegundoTorranceLong BeachAnaheimOrange CountyIrvine
Vehicles and what they suit
| Vehicle | Capacity | Where it works in the LA basin |
|---|---|---|
| Cargo van | Up to 2,000 lbs | Studio lots, tight streets, parking structures with a clearance bar, single item placements |
| 16 to 20 ft box truck with liftgate | Up to 6,000 lbs | Storefronts, offices and buildings with a height limit in the loading bay |
| 26 ft box truck with liftgate | Up to 10,000 lbs | Convention centres, warehouses and full height docks, crated equipment and palletised fixtures |
| Refrigerated vehicle | 2°C to 8°C or frozen | Pharmaceutical and clinical product where placement is still required |
| 53 ft trailer | Full load | Warehouse and show floor dock work, transferred to a box truck for city centre legs |
Insurance and site requirements
Downtown and Westside buildings, studio lots and clinical sites in Los Angeles will ask for a certificate of insurance naming the owner, the production or the property manager as additional insured. We issue those on request, normally the same day. Cargo liability is $1,000,000, auto liability is $1,000,000, general liability is $1,000,000 per occurrence and $2,000,000 aggregate, and workers compensation is $1,000,000.
General liability is the limit that matters on white glove work, because the crew is inside your building or your customer building. A scuffed wall or a marked lift car is a general liability claim, not a cargo claim. Ask any carrier quoting you white glove what their general liability limit is and whether they will name the building as additional insured. Marvin Transportation is a member of the Customized Logistics and Delivery Association.
How a white glove delivery Los Angeles job runs
The sequence is the same whether the item is one crate or a floor of furniture, and most of the work happens before the truck moves.
- Booking call. We take the item, rough dimensions and weight, both addresses, the floor, and what the access looks like at each end. You get a price on the call.
- Access check. Dock height and bay clearance, freight elevator window, studio gate list with driver, vehicle and plate, and kerbside loading restrictions by block. Anything that changes the vehicle or the crew size is settled here.
- Paperwork. Certificates of insurance naming the building, the production or the property manager are issued on request, normally the same day.
- Dispatch. The vehicle is assigned to your job rather than a shared route, so the item travels alone, and you get the driver contact. The delivery window is planned backwards from the site rather than forwards from the yard, because the freeway decides the rest.
- Placement. The crew takes the item inside to the room and position you specify, uncrates it, does basic assembly and levels it where that applies.
- Clear down. Packaging and debris leave with the crew unless you have asked for the crate to stay. You get a signature and a photo of the placement.
What dispatch needs from you
- Item description, rough dimensions and weight, and whether it is crated
- Collection and delivery addresses, with floor and suite
- Dock, kerb or freight elevator at each end, and any window the site has given you
- Whether a certificate of insurance is needed and who it should name
- A site contact for the day, plus any badge, escort or after-hours requirement
- Whether packaging should be removed or left on site
Give dispatch that and a white glove delivery Los Angeles booking takes a few minutes. Leave it out and the crew finds the problem in a loading bay, which is how a delivery window turns into a return trip.
Frequently asked questions
Do you deliver onto studio lots?
Yes. Send the gate requirements with the booking, including driver name, vehicle and plate, and any production contact. We submit ahead of the delivery date so the crew is cleared at the gate rather than parked outside it.
Can you collect from LAX freight and deliver inside?
Yes, and it stays on the same vehicle. Airport and forwarder warehouse collections run straight to a two-man inside delivery, which removes the usual dock to dock handoff between two carriers.
Do you cover the Los Angeles Convention Center and Anaheim?
Both, plus Long Beach and Pasadena. Show freight is booked against the marshalling window rather than a normal delivery window, and we handle recovery after the show as well as delivery to it.
How far south and east do you go?
The LA basin, the South Bay, the coastal corridor, the San Fernando Valley, Orange County and the Inland Empire. Long distance work between Los Angeles and the Bay Area runs on our own vehicles rather than an interline.
Do you work after hours?
Yes. Retail fit-out is usually overnight and tower work usually runs to whatever freight elevator window building management releases, which is frequently an evening. Dispatch is staffed 24 hours a day, every day of the year.
Is packaging removal included?
Yes, debris and packaging removal is standard rather than an extra. If the packaging has to stay for a warranty or a return, tell dispatch at booking and the crew will leave it stacked where you want it.
White glove delivery Los Angeles is priced on the job rather than the mile. Crew size, gate and dock access and the hours the site will release are what move the number.
Book a Los Angeles white glove delivery
Tell dispatch what the item is, where it is going, which floor, and whether there is a dock, a gate list or a freight elevator. You get a price on the call and we flag any access problem before the truck is loaded.
Call +1 (323) 673-7397Request a quoteRelated pages
- White glove delivery in California, the full service and how it is crewed
- Los Angeles courier service, same-day and STAT work across the basin
- White glove delivery San Diego, biotech and medical device installs
- Staging and event logistics, show freight and marshalling windows
- Air cargo services, airport freight collection and TSA approved drivers